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MOJDEH JAMNIA


Proposal Abstract:

The Role of Information Technology on Tourism Destination Marketing: A Case Study of Iran and the Persian Gulf States

This research aims to investigate the relationship between Information Technology and Tourism Destination Marketing within the context of Iran and the Persian Gulf States. The website of a tourist organisation becomes a very important extension of the organisation which might used to portray the image of the organisation (Maswera, et al., 2005). The Internet has affected our lives extensively and become an effective tool in our businesses. It is important for National Tourism Organisations to take advantage of this technology.

The primary quantitative data collected by two types of questionnaires and the qualitative data by some interviews. The first survey was an on- line questionnaire sent randomly to the experts of three disciplines namely; computer science, information science and tourism industry. The second survey was paper-based and distributed within Exeter, UK. The third assessment survey was the interviews with the tourism authorities of Iran, Qatar and Bahrain.

Keywords: Information Technology, Tourism Destination Marketing, Iran, Persian Gulf States

Biography:

I obtained my first degree from Iran where I studied Persian-English translation followed by a master in Library and Information Science. The concept of ‘information’ and ‘tourism industry’ became more appealing to me when I attended some tourism-related courses. Therefore, I decided to write about ‘the role of information on Iranian tourism industry’ as my master dissertation. I realized that in order to host more tourists, national tourism organisations should provide accurate and on-time information. The websites of the national tourism organisations should be up dated regularly and the information should be downloaded as quickly as possible.  During my PhD at the Tourism Studies Centre, University of Exeter, UK, I learned that national tourism organisations also need to gather accurate information to pass to the tourists. This flow of knowledge (incoming and outgoing) has persuaded me to follow my research at a post doctoral level to investigate the knowledge transfer within national tourism organisations. However, one part of my PhD thesis has been allocated to this issue.

As a technical manager I worked in a travel agency before I started my PhD. The experience of working as a reference librarian helped me to search and find my resources much easier. Working in different parts of the international section of a bank developed my communication and team working under pressure skills.